Public satisfied with fire services

The public are highly satisfied with fire and rescue services in Aberdeenshire.

The findings are contained in the 37th annual survey of community safety conducted with the Aberdeenshire Citizens’ Panel in May. The survey involves 1200 residents from across the region.

The panel aims to gauge public opinion on a range of community safety related topics, including the impact of alcohol and drugs, safety on the roads and satisfaction with local policing and the Scottish Fire and Rescue Service.

The results obtained help the Aberdeenshire Community Safety Partnership to review panel members’ feelings about their safety and security and identify issues which require attention in the year ahead.

Questions posed relating to services provided by the Scottish Fire and Rescue Service resulted in an increase in the figures regarding service satisfaction (97%) and residents having smoke alarms in their homes (93%).

Local senior officer for Aberdeenshire and Moray David Rout said: “This is the second year in which the Scottish Fire and Rescue Service has excelled in becoming the top public sector agency delivering the best possible public service across Aberdeenshire.

“The satisfaction rate of 97% is outstanding and all credit goes to staff from across the area, from our firefighters who deliver a service to their communities to our local prevention and protection and training staff.”

Full survey results can be found at